Itaito relies on the best experts in the Nordic countries

If you ask a random person to close their eyes and form a picture of an IT expert in their mind, they usually describe someone who hides behind a computer screen and hardly speaks a word to their colleagues – or customers. Even when they do speak, the other person can...

World-class Service Desk = the highest customer satisfaction in Europe

It is important for any company to have well-maintained data networks, good network equipment, reasonably sized servers and IT infrastructure generally in order. However, the IT service that the end-users really care about and the one they are most in contact with is...

Hepacon updated its IT environment with the help of Itaito

Hepacon Oy is a well-known Finnish construction engineering company. In recent years, the company has developed its ICT environment extensively to enable its business to grow rapidly and thrive in the current fierce competition. Succeeding in both goals is not...

“Straightforwardness and efficiency are seen in the numbers as cost reductions.”

Itaito’s service attitude is great. Things are talked about directly, which helps to find solutions to things that need improvement. The people in charge are also available whenever needed. Outsourcing had a positive impact both operationally and financially – the measurable benefit is reflected in reduced costs.

Lotta Mäkelä
CFO
Juuranto Group Oy

“Our customer relationship with Itaito is healthy and prosperous. As well as just the right size.”

We have realized, that a big-size company may not provide the best possible service, if our share of their business is zero-comma-something. Itaito is the right size partner for us – and seems like we for them. Initially, we were looking for expertise, understanding customer needs, agility and reliability from Itaito. Subsequent cooperation has shown that when things are done properly, many euros are saved.

Jari Malmberg
Tietohallintopäällikkö
Tehy

“You get what you order. From Itaito, we have ordered functional solutions that meet our needs.”

At the time we chose Itaito on the basis of an overall evaluation, when we compared what we can get from where, with what money and how the system offered meets our needs. Today, we order from Itaito almost all the most complex entities, which the delivery requires expertise. We ended up choosing Itaito because of their people. Of course, experts always cost, but Itaito’s price level is right in this respect.

Olli Siltanen
Manager, ICT
QPR Software Oy

“Machines can be found anywhere on the shelf. We need expertise and service beside it.”

Itaito has been our equipment supplier mainly on the network side, for over 10 years. Our collaboration began with network security. Today, the key products and services we order from them are backup, firewalls and security devices. Itaito has responded to our most bizarre needs with flexibility. They don’t sell products in bulk, but are able to tailor their offering to the customer.

Jan Henriksson
IT-päällikkö
Kolster Oy Ab